Terms & Conditions
By booking a course with Data Academy you are accepting our TERMS AND CONDITIONS below:-
1. Services provided by Data Academy
1.1 No estimate or assessment of training time required by a trainee to reach LGV test standard may be considered to be a guarantee that a trainee will pass the test at the end of the suggested training time.
1.2 Register the Trainee for the ALL tests required to complete training
2. Obligations of the Trainee
2.1 The Trainee will provide accurate and full information to Data Academy at all times.
2.2 The Trainee will be in possession of all necessary legal driving documents at all times while undertaking a course.
2.3 The Trainee will show to the Theory Test centre and DSA examiner a form of photographic ID, their current driving licence, the correct entitlement and, where appropriate, a valid theory test pass certificate, on the day of their theory or practical driving test. If these conditions are not met the Trainee will fail the relevant test and will forfeit all fees paid to Data Academy in relation to that test.
2.4 If the Trainee is considered by Data Academy to be under the influence of alcohol or illegal drugs at any time, the course will be terminated and all relevant fees will be forfeited.
2.5 Tests booked with the DVLA / DSA by Data Academy on behalf of the Trainee will be subject to the DVLA/ DSA terms and conditions in relation to cancellation and / or refund of any monies paid.
3. Training with Data Academy
3.1 A training day usually runs from 07.00am to 3.00pm with the Trainee spending 3.5 hours to 7hrs at the driving wheel dependant on course booked. If the trainee is booked on a shared course i.e. 3.5 hours, Data Academy reserve the right to reduce the days of the course by increasing to 7 hours i.e. 1to1 in the event of a cancellation of the other trainee.
3.2 In the event of the training vehicle breaking down, Data Academy will arrange for the Trainee to have further training to make up for the lost time
3.3 Any complaints about the LGV Course should be directed to Customer Services and sent Recorded Delivery and should made no later than 7 days after the incident. Data Academy will endeavour to acknowledge receipt in 3 working days and reply within 21 working days
3.4 Course fees: Please contact Data Academy for current course fees
3.5 To reserve your place, a non-refundable deposit of £200 towards the course fees is payable.
3.6 A ‘Back to Back’ course (consisting of both C & C+E licence tests) is considered one course and any cancellations to all or part of the course are subject to the same terms as individual courses
3.7 If any test cancelled by the DSA for what ever reason outside of the scope of Data Academy then any further training or test cost will be the responsibility of Trainee. Refunds for test cost and training costs incurred cannot be refunded by Data Academy, however a claim to the DSA for the test fee may be successful.
4. Confidentiality and Data Protection
4.1 Data Academy will keep confidential any confidential information which the Trainee supplies to Data Academy in connection with this agreement, with the exception of basic personal details which may be shared with potential employers as part of the placement service provided by Data Academy.
4.2 Data Academy will be responsible for ensuring that the processing of personal data complies with the Data Protection Act 1998.
5. Other terms
5.1 This agreement is governed by English law. Both Data Academy and the Trainee submit to the exclusive jurisdiction of the English courts in relation to any dispute concerning this agreement.
5.2 By booking or leaving a deposit on a course with Data Academy the Trainee agrees to be bound by the above terms and conditions